PRIVACY POLICY

This Privacy Policy describes how majelux (“we”, “us”, or “our”) collects, uses, and protects your personal information when you visit or make a purchase from our website.

By using our site, you agree to the collection and use of information in accordance with this policy.

1. INFORMATION WE COLLECT

When you visit our website or place an order, we may collect the following information:

  • Name

  • Email address

  • Shipping and billing address

  • Phone number (if provided)

  • Payment information (processed securely by third-party providers)

  • Order details

We also automatically collect certain information such as:

  • IP address

  • Browser type

  • Device information

  • Pages visited and browsing behavior

2. HOW WE USE YOUR INFORMATION

We use the information we collect to:

  • Process and fulfill your orders

  • Provide customer support

  • Communicate order updates

  • Improve our website and services

  • Prevent fraud and ensure secure transactions

  • Send promotional emails (only if you opt in)

3. SHARING YOUR INFORMATION

We do not sell your personal information.

We may share your data only with trusted third parties necessary to operate our business, such as:

  • Payment processors

  • Shipping carriers

  • Email marketing services

  • Analytics providers

These partners are required to keep your information secure and use it only for service purposes.

4. COOKIES

We use cookies to improve your browsing experience, analyze site traffic, and personalize content.

You may choose to disable cookies in your browser settings, but some features of the site may not function properly.

5. DATA SECURITY

We take reasonable measures to protect your personal information from unauthorized access, misuse, or disclosure.

However, no method of transmission over the Internet is 100% secure.

6. THIRD-PARTY LINKS

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

7. CHILDREN’S PRIVACY

Our website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children.

8. SEEDS & NATURAL PRODUCTS NOTICE

Due to the nature of seeds and plant-related products:

  • Germination results may vary depending on climate, soil, and care

  • We do not guarantee specific growth outcomes

  • Some countries may have import restrictions on seeds

9. YOUR RIGHTS

Depending on your location, you may have the right to:

  • Access your personal data

  • Request correction or deletion

  • Opt out of marketing communications

To exercise these rights, please contact us.

10. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. Any changes will be posted on this page.

11. CONTACT US

If you have any questions about this Privacy Policy, please contact us:

Email: gongleservice1@outlook.com